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Frequently
asked questions on stepbystep
business plan software
How many plans can I create on the stepbystep
business plan software ?
The product is available either
in single plan or multi-plan. You could create 100 separate
plans if you want.
How many users can use the stepbystep
UK business plan software?
The product is available either
in single user form or multi-user form so you can operate
it on a network.
Is there an annual licence fee to continue use of the
business plan?
No. When you buy the plan, it
is a lifetime purchase. The only charges that might
occur are for any major updates.
If any updates are made to the
plan how will I know about them?
Any changes will be announced
on our website and will be announced on the HOME page.
Can the stepbystep
business plan be used for any type of business?
Generally speaking, yes. It
is a generic product, so some of the guidance prompts
may not apply to your business. Unless you have a business
with varying rates of VAT, the financial spreadsheets
will also suit most UK businesses and growth companies.
Is support for earlier versions of stepbystep still available?
Unfortunately we are not able to provide any technical support for versions 4.2 or 4.3, which were sold pre- May 2005. The software for the new version (5.1) is in a different format to these earlier versions and therefore it is not possible to upgrade them.
If I have
a single user licence can I use the software on another
PC or laptop?
The single user licence is intended for application
on only one system. However, if after a period of time
a user needs to replace their existing system and transfer
the software on to a new one, we will normally do this
free of charge. We reserve the right to make an
administration charge for any CD supplied to effect
transfer or, in exceptional cases, the issue of additional
unlock codes.
Can I use this software with Microsoft Vista?
Difficulties with opening the software have been reported
with some versions of Vista. We are unable to resolve
this at the present time but we are developing a new
version of the software that will overcome this problem.
Regrettably we recommend that you do not purchase the
product if you only have a Vista operating system, though
Windows XP is fine.
I have Office 2007 and I am finding that error messages
appear?
This may be due to having the Macro security
settings set to High. Alter these to Medium and the
program should then operate normally.
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